Return & Refund Policy
At NFSVEXA (nfsvexa.shop), we want you to be fully satisfied with your purchase. If you are not completely happy, we’re here to help.
Returns
You may request a return within 14 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original condition
- The item must be in its original packaging
- Proof of purchase is required
Non-Returnable Items
For hygiene and safety reasons, certain items cannot be returned, such as:
- Personal care products
- Opened or used items
- Any item not in its original condition
Refunds
Once we receive and inspect your returned item:
- We will notify you about the approval or rejection of your refund
- If approved, your refund will be processed within 5–10 business days
- Please note: Shipping costs are non-refundable. Only the product price will be refunded.
Return Shipping
- Customers are responsible for return shipping costs
- Original shipping charges are non-refundable
Damaged or Incorrect Items
If you receive a damaged, defective, or wrong item:
- Contact us within 48 hours of delivery
- We will offer a replacement or full refund (including shipping if applicable)
Order Cancellation
Orders can only be cancelled within 12 hours of placing the order.
After this time, your order may already be processed for shipping and cannot be cancelled.
Contact Us
If you have any questions about returns or refunds, please contact us:
Store Name: NFSVEXA
Website: https://nfsvexa.shop
Email: sales@nfsvexa.shop
Contact Us: +92 337 2515717